GM MORNING BRIEF
CORAL AUTOPILOT
Run the hotel by exception.
Coral watches revenue, guest experience, service SLAs, transport, distribution and balances, then puts the next actions in one queue.
—OPERATING HEALTH
ACTION QUEUE
Exceptions & opportunities
GUEST EXPERIENCE SLA
Response & completion control
| Service | Requests | Overdue | Avg response | Avg completion | SLA met |
|---|
BOOKING SOURCES
Last 30 days
DISTRIBUTION HEALTH
Channel readiness
SERVICE RECOVERY